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Tag: Teamwork
What is a Good Leader? [Video]
What is a Good Leader?
A good leader listens and explains the why.
Has a talented way to give feedback without deflating the employee.
The ability to communicate the strategic plan.
Motivates and encourages to obtain goals.
A good leader is trustworthy and dependable.
They coach and mentor their employees to succeed within their organization.
They are upfront about difficult situations.
Just think of the possibilities, if everyone had a good leader.
These are some of the traits, I believe makes a good leader. ~ Patti
Please feel free to share your comments below “Leave a Reply”on “What you think is a good leader?”
Become a Better Leader [e-Book] Click here to download your copy.
If you found this video helpful, please share this post with your colleagues, friends, family and on your social networks for others to get inspired!
To learn more about “A Balanced Life”; click on the link 21- Days Optimal Work/Life Balance Workshop.
To learn more about one to one coaching with Patti – email me at: patti@coachingforinspirationwithpatti.com
Breaking Bad Work Habits at Work
Bad habits in the workplace are everywhere. None of us are perfect and we all have done at least one, some, or all on the list below. A bad habit at work can damage career opportunities. It is now time to become aware of them and stop doing them.
Here is a list of bad habits:
Tardiness – Arriving to work late, taking too long for breaks and lunches.
Gossiping
Complaining
A Negative Attitude
Procrastination
Lack of Enthusiasm
Lack of Motivation
Resisting Change
Being Disorganized
Lack of Manners
Interrupting People While Talking and/or Talking Over Them
Disrespectful
Demanding
Rude
Putting People Down
Talking Down to People
Lack of Listening
Isolating Yourself – Not a Team Player
Not Carrying Your Share of the Workload – Avoiding to Work
Being Unproductive ~ not doing the job; examples: surfing the internet, social media, purchasing stuff on-line, abusing personal cell phone by texting and/or on personal phone calls instead of working.
How to Break Bad Work Habits:
- Identify
- Recognize and decide to stop
- Replace the bad habits with doing something positive
If your bad habit is tardiness, start showing up to work earlier. If your bad habit is gossiping, stop and walk away when others start. If your bad habit is unproductive, put your cell phone away and check it at break and lunch time.
Take away:
Have the desire and commitment to stop. Think about what options you have to replace the bad habit. Put it into action. Start with one bad habit and conquer it. Then move onto the next with confidence and perseverance.
Self-Reflection Questions:
What is your list of bad habits?
Which one will you stop and replace first?
Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!
Become a Better Leader [e-Book] Click here to download your copy.
Quiz – Is Your Job Too Stressful?
To learn more about one to one coaching with Patti – email me at: patti@coachingforinspirationwithpatti.com
How to Facilitate a Killer Job Interview as the Interviewer
When a position comes open as a supervisor you want to pick the best candidate. Someone who will work well with your team members and be a great asset for the company. It may be tedious looking through all the resumes received, however this is a very important step to find the right person for the job. Take your time reading, reviewing and knowing what qualities you want in a candidate. After you have reviewed the resumes, it is time to start preparing to interview.
The Preparation Before the Interview:
- Prepare your interview questions and have them reviewed by the Human Resources Department.
- Choose a date, times and location for the interviews.
- Choose a good location to conduct the interviews where there is no interruptions.
- Call or email candidates to set up the interview times.
- Ensure to give yourself enough time between each interview.
How to Conduct the Interview:
- Have a friendly approach when introducing yourself to the candidates. Smile.
- Have an introduction and description prepared about the job position.
- Have the candidates resume in front of you.
- Maintain good eye contact and watch your body language.
- Ask opened questions.
- Listen to the candidates. Don’t interrupt them in mid-sentence.
- Take notes during the interview to remember key points.
- Allow the candidates time to ask you questions. You can learn a lot about the candidates from the questions they ask.
Once you have interviewed all the candidates it is time to pick the top two candidates for consideration. Make sure you get references from the candidates and call them. This is a very important part of the hiring process. Have some questions drafted to ask the candidates references. Invite the top candidate back for a second casual interview. This is more relaxed and you can get another perspective of the candidate as well as have the team meet the potential employee. Get feedback from your team, they have to work with this person and you want to make sure this person is the right fit for your team and the company.
To learn more about one to one coaching with Patti – email me at: patti@coachingforinspirationwithpatti.com
Customer Service Week: Appreciating Employees
[Audio Available Below]
This week is Customer Service Week. How will you be showing appreciation towards your employees which are the face of your business? As a leader it is important to show appreciation toward your employees and not just during “Customer Service Week” but throughout the year.
Here are some good reasons why to reflect gratitude and appreciation towards staff:
- They have the most interaction with the customers.
- If employees have a bad attitude and treat customers horribly. Customers will not purchase your product, services or even come back.
- Employees are the face of the company and reflect company values.
- How staff interact with customers is the key for a successful business.
Here is a Scenario of Great Customer Service:
Regular customers like coming into a restaurant not just because of the delicious food. Customers come back most of the time because of the excellent customer service and how they were treated. When a customer feels welcome, acknowledge and treated special they will continually come back. They will choose your restaurant because it makes them feel satisfied and valued.
The same goes for an employees. When they feel valued and are treated well. The employees will continue to want to come into work, share their talents and make suggestions on how to make the business better. The staff will belong to the organization.
Take Away:
Treat your employees as what they are doing is making a difference. When employees feel valued they will give their best effort towards the job. Being a good leader is a reflection of excellent staff.
I would love to see your comments about what you did to show your appreciation towards staff and what was their reaction.
Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!
Become a Better Leader [e-Book] Click here to download your copy.
Tips on Running an Efficient and Effective Meeting
As a leader having efficient and effective meetings is so important to every aspect of running a successful business. Meetings that aren’t productive are a waste valuable time and cost the company money.
Here are some tips on how to run a productive meeting:
- Have a written agenda in advance and distribute before the meeting so attendees have time to read it and write down questions or concerns. If the attendees do have questions or concerns request in the invitation for them to send their questions in advance so they can be addressed in the meeting.
- Establish ground rules, etiquette, adhering to schedule and staying on topic. Ask everyone to put away detractions such as: cell phones, iPads and to focus on what is being discussed except for the note taker.
- Invite people who need to be there, the decision makers and experts on the subject.
- Encourage open discussion but stick to the agenda time line.
- Redirect the “off topic” discussions to be addressed later.
- Plan breaks if more than two hours.
- Have someone other than the meeting leader to take notes and distribute them after the meeting.
- Meeting notes are a good reminder of what was discuss and follow-up action steps of who is responsible to get things accomplished.
Here are some examples when meetings are NOT productive or efficient:
- No agenda, very disorganized and complete chaos. The big question “Why are here”?
- Attendees get off topic.
- People talk over each other.
- Private side conversations in the meeting when someone else is talking to the group.
- Attendees on their cell phones texting, answering emails and/or looking at Facebook instead of participating in the meeting.
Having set ground rules and behavior etiquette is so important to running successful meetings. Being organized and prepared is critical. Being courteous and respectful allows everyone to speak, to be heard, participate, engaged and this is when great results will happen. As a leader, we lead by example and if we are not focused and engaged; our employees will not be either. ~ Patti
Discussion Questions:
- From your past experiences “What was a productive meeting”?
- From your past experiences “How did you feel attending meetings when nothing was accomplished”?
- Were these tips helpful? Why or why not?
Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!
Become a Better Leader [e-Book] Click here to download your copy.
Quiz – Is Your Job Too Stressful?
Keeping your cool in the office! (survival tips on handling difficult situations)
Keeping your cool in the office! (survival tips on handling difficult situations).
Summer is here and it is extremely hot outside (especially in Arizona)☀️. Patience is out the door this time of year. At 6:00 in the morning you are getting into your vehicle to go to work and you burn your hands on the steering wheel because you forgot to put up your sun shade screen on your dash-board. Ouch! 🔥 Not a good way to start your day. You are probably thinking 6:00 am in the morning and needing a sun shade? In Arizona the summer temperatures may hit a high of 117 degrees and morning temperatures in the 80’s and 90’s.
Okay, let’s get back to keeping your cool in the office.
How do you keep your cool in the office when you are feeling stressed and tempers are flaring?
This is one that I definitely struggle with myself as a leader, especially when you are dealing with a variety of personalities, some very bad attitudes and poor work performance behaviors. To be honest there are times when I have failed miserably at keeping my cool.
Here are some tips and strategies to put into action when those tempers are starting to flare.
- Take a deep breath and walk away for a few minutes.
- Take a couple of minutes to pray and/or journal about your frustration.
- Go get something to drink; like a large glass of cold ice water. Sip slowly.
- Practice deep relaxation breathing to clear your mind and to calm those feelings of anger and/or dis-satisfaction about the situation.
- Think about a person you admire and how they would handle the situation.
- Remind yourself to focus on solutions.
- Don’t respond in writing until you have calmed down, edited and revise the email or correspondence to be in a professional non-adversarial tone. Wait until the next day when you have time to sleep on it and reflect about the incident as well as coming up with some agreeable solutions.
The next time you feel your temperature rising and wanting to react unfavorably put these tips and strategies into action. Sometimes just walking away can make a tremendous difference to your work environment and relationships. You know the old saying, “You may not be able to control someone’s negative behavior but you can control how long you participate in it”. ~ Unknown
Become a Better Leader [e-Book] Click here to download your copy.
Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!
Become a Better Leader [e-Book]
Today is a great day! I have been working on an e-Book that focuses on strategies to become a better leader and today it is finally available for free download.
Become a Better Leader is for leaders of multiple levels. Not only the Executive or CEO but every leader in every field. If you manage one person or a team, you will find value in the tips I share.
The download is free, I offer it in hopes to create better leaders in a world where good leaders are seeking to be better.
Click here to download your copy. Comments are always welcome and please share it with your colleagues and on your social networks!
[Poll] What are the Hardest Parts of Your Job?
As leaders and team members we all struggle with certain areas of our job. Take a few moments and self-reflect on which topics speak to you. Then select those particular items within the poll. The poll results will inspire future blog posts regarding these subjects which are important to you. All polls selections are anonymous. Participate in the poll by selecting your choices and click vote. Comments are always welcome and please share it with your colleagues and on your social networks!~ Patti
Become a Better Leader [e-Book] Click here to download your copy.
An Interview with Plynn Gutman, Integrated Life & Transition Coach on Journaling
Had a wonderful blab session interview with Plynn Gutman on journaling and coaching. Plynn Gutman and I sat down and talked about journaling; how to use it in our personal and work lives. Grab a coffee/drink, sit down and enjoy learning more about the journaling process. Comments are always welcome and please share it with your colleagues and on your social networks! ~ Patti
Click the link below to listen to the interview. 🙂