Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration, Podcasts

Exploring How To Keep Your Team Engaged as a Manager and Supervisor

Click to listen to Episode 15 – Exploring How To Keep Your Team Engaged as a Manager and Supervisor

Today I will explore how to keep your team focused and engaged as a Manager and Supervisor. 

Employees make decisions and actions daily that can affect workplace morale, customers, the organization, and profits.

How are you and your team engaging in work?

Is there good engagement between you and your employees?

Do you enjoy the workplace atmosphere? Do they?

What is the key to keeping employees focused and engaged in their work?

  • Start with talking to your employees, getting to know them, and showing interest in them. Ask them how they are doing. Let them speak and listen to them. Provide some open dialogue throughout the conversation. Look at them while they are talking. Be present instead of thinking about other things.
  • Spend time learning about your employees. What are their backgrounds, interests, and values?
  • Provide on-the-job training to help them to succeed. Find their learning style, such as visual, hearing, reading a manual or procedures, hands-on learning, etc.
  • Give employees opportunities to grow in personal development. Employees who develop their work skills and a creative mindset will more likely stay and promote within the company.
  • Give employees special projects and assignments outside their regular duties when they have asked for something else. Employees who are satisfied and learning new things are much more engaged and focused at work.
  • Coach employees with encouragement and act on their suggestions if possible.
  • Encourage employees to network within the company.
  • Have employees participate in the hiring process and have the whole team meet potential candidates. Is this candidate someone who will work well with the team? Get their feedback and perspective. They have to work with this person just as much as you do.
  • Provide some recognition to the hard-working employees and the ones who complete their projects within the target timeframes. And show your appreciation for their accomplishments. Say “thank you” and give them praise for their excellent work.
  • Encourage employees to take breaks to help them get refocused and inspired. Stepping away for a few minutes rejuvenates people.
  • Set clear expectations and make sure your employees understand what expectations. Be clear and direct about workplace goals and objectives. Put the expectation in writing and follow up with the employee on their progress. They may struggle and need guidance to find another way to complete the task. Break down tasks into small achievable steps. This way, they will feel safe and start working on things.

Employees stay with leaders who show interest in them. They are more engaged and focused when they feel appreciated, making a difference and giving credit for their contributions. When a manager and supervisor reflect gratitude towards their employees, everyone will want to come to work each day and give their all!

Today’s podcast Affirmation

I am engaged and focused in my work and team!

Did you find this helpful? If so, please share this podcast with others!

Until next time when we meet again!

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #employeeengagement

Posted in Blog, Exploring Life and Work with Patti Podcast

Exploring Staying Positive In A Unfavorable Work Environment As A Manager and Supervisor From Chaos To Calm

Click to listen to podcast Episode 14 Exploring Staying Positive In A Unfavorable Work Environment As A Manager and Supervisor From Chaos To Calm

Hi, Managers and Supervisors. How’s it going?

In this podcast episode Exploring Staying Positive In A Unfavorable Work Environment As A Manager and Supervisor From Chaos To Calm I am going to explore staying positive in an unfavorable work environment.

When you are a manager and supervisor, you get harsh treatment and judgment from your superiors and subordinates. The top tells you to do things your employees don’t want to do, and you are stuck in the middle and have to enforce it.  

How do you stay upbeat when continually being pushed down by others?

I understand how easy it is to get sucked into negativity, drama, or a bad attitude when in a toxic work environment. Some people want to pull you into their emotional drama—rude comments about others, sarcastic undertones, and the energy vampires who want to drag everyone else down with them. But unfortunately, people don’t even realize that they have a negative attitude because it has become a habit and spills into their personal lives.

Self-reflect are you personally responsible for the drama since you are in charge of your area? If yes, how can you change it?

When working in a toxic environment, people may start to take everything personally because of the feeling of being verbally attacked, one-upping, taken advantage of, or pointing out mistakes or faults, especially if peers want to move higher in management. They will do anything to make you look bad if they feel you are a threat. As time goes on, it takes a toll on people’s emotions, values, and self-worth.

We all contribute to the workplace vibe in some way or another by how we interact and communicate our thoughts, instructions, crucial feedback, praise, and dealing with backstabbing, betrayal, and interpersonal relationships.

This situation is one of the biggest challenges people face when working with others.

However, there is hope.

What are some strategies to help you stay positive?

  1. When your peer is causing conflict, think about the best way to handle this situation. What are their motives? Should you walk away and not engage and excuse yourself from the conversation? How will it appear if you walk away or stay and engage? Is this person setting you up to react unfavorably in front of others? If you react and respond unfavorably, is it worth the consequences? If it is an employee, you will need to engage in private after both of you have had time to self-reflect on the situation and calm down the heated emotions—Journal how you are feeling and brainstorm solutions to resolve the conflict or crisis. Keep your journal in a locked, safe place.
  2. When there are unkind remarks about someone else, say something nice about that person. This action tends to halt the conversation.
  3. Listen to uplifting music, recite positive affirmations and go for a walk to get clarity.

Be the person you want to be around. Focus on what you want in your life and remove the thoughts of what you don’t—set goals for how you will change your situation and put them into action. Hire a leadership and life coach to help you get where you want to be. ~ Patti

Today’s podcast Affirmation

I am a positive influence in the workplace!

Did you find this helpful? If so, please share this podcast with others!

Until next time when we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management

Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration, Podcasts

Exploring Changing The Feeling of Dread At Work To Excitement Again From Chaos To Calm

Click to listen to Episode 13 – Exploring Changing The Feeling of Dread At Work To Excitement Again From Chaos to Calm.

This podcast episode will discuss and reflect on changing the feeling of dread at work to excitement again. 

Hi, Managers and Supervisors. How’s it going?

Do you remember the days you were excited to get up and work?

You loved having this career and learning new things. You lit up the office with your enthusiasm. You were like a sponge; you soaked up all the knowledge you could get. 

When did everything at work change from excitement to dread?

Was it a slow fade over time?

How did it happen?

What changed in you, and when did you start to dread going into the office?

Was there disappointment or being set up for failure?

A new boss, was there Unethical people getting promoted?

A shift in the company vision or goals?

Unreasonable workload?

Have the work duties changed?

Too many ridiculous meetings?

Too many emails to answer?

Are the work schedule boundaries blurred?

We all have been here at some time or another with a job. We want something more challenging and exciting if you feel like this; maybe it is time for a new direction in your career path. 

As managers or supervisors, we must realize that our employees also get to this point of dread when they no longer feel challenged or excited to come to work. We need to look for those signs that they are bored and the job is not lighting them up anymore. 

What can you do to help them enjoy work again?  

Has something changed in the work environment? If so, what is it? What’s the true undercurrent causing the dread? Is there a solution?

A leader’s words, actions, and deeds set the path for how the team interacts with you, the team, and customers, contributing to the energy and flow of the work environment. 

Are you leading by your emotions, your staff’s emotions, company policies, or critical thinking? 

How is your attitude at work affecting those around you and yourself?  

You know what you want and what you don’t want. So what is holding you in a job that you feel bored and on the road to nowhere? What can you do to change this back to feeling excited again? Do you have a mentor or coach helping you to succeed and promote within your company?

How is your employee’s attitude at work? 

What’s holding them back in their job performances? 

Are you mentoring and coaching them to succeed?

What could make you feel alive again in your work situation? 

Reflect on all these questions and think about what are some solutions for you. You know something needs to give, but the only way it will change is if you put it into action.  

Today’s podcast Affirmation

Each day I am developing my career and my staff!

Did you find this helpful? If so, please share this podcast with others! 

Until next time when we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management 

Posted in Blog, Exploring Life and Work with Patti Podcast

Exploring How To Say No When Overcommitted From Chaos To Calm

Click to listen to Episode 12 How to Say No When Overcommitted From Chaos To Calm

Hi, Managers and Supervisors. How’s it going?

How do we truly have a balanced life? 

Between running a business or having a demanding career, family time, alone time with spouse, volunteering, hobbies, taking a vacation and all other promised commitments. 

We get pulled in many different directions, sometimes bringing us to our breaking point. Being overwhelmed can create the appearance that someone wants you to do something for them, and you feel obligated to do it, and you are already overbooked and can’t do one more thing.

What are the signs it is time to say no?

  • feel stress, anxiety, and panic.
  • You don’t want to do it.
  • It is not something you enjoy
  • You’re the go-to person.
  • You can’t get what you already promised completed
  • by the deadline dates.
  • You feel if you say no to that person, they won’t like you,
  • or worse, your boss will be disappointed and punish you somehow.

Do any of these statements describe your situation? 

If yes, are you ready to start saying no?

Action Steps:

  • Make a list of all your obligations.
  • Checkmark the ones you enjoy doing.
  • Circle the ones you don’t.
  • The commitments you don’t want, slowly start
  • removing them from your life.

Take one step at a time and say no to things you don’t have time for or don’t want to do. When you start saying no, it will feel uncomfortable at the start; however, you will be set free to enjoy being you.

Today’s Podcast Affirmation:

I say “NO” easily!

Did you find this helpful? If so, please share this podcast with others! 

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #howtosaynowhenovercommitted #leadershippodcast 

Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration, Work-Life balance

Exploring Why I Became Leadership and Work-Life Balance Coach From Chaos To Calm

Hi, Managers and Supervisors. How’s it going?

In this podcast episode, Patti discusses her personal journey on why she became a Leadership and Work-Life Balance coach.

Today’s podcast Affirmation:
Each day I am Developing Positive Work-Life Balance Habits!

To purchase Work-Life Balance Affirmation Cards 
https://coachingforinspirationwithpatti.com/worklife-balance-affirmations-cards/

Did you find this helpful? If so, please share this podcast with others!

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #worklifebalance

Posted in Blog, Exploring Life and Work with Patti Podcast

Exploring Good Boundaries In The Workplace as a Manager and Supervisor From Chaos to Calm

Click to listen to podcast Episode 10 – Exploring Good Boundaries In The Workplace as a Manager and Supervisor From Chaos to Calm.

Hi, Managers and Supervisors. How’s it going?

In today’s podcast, we explore having good boundaries in the workplace.

Have you ever worked with someone who has no sense of boundaries?

What do I mean? 

Heres’ an example:

Someone who asks you personal things or wants you to do something for them is entirely out of line, sarcastic, embarrassing, and takes advantage? They have no filter or common sense that it is not appropriate.

It could be your boss, a co-worker, or an employee. 

How do you handle these situations without feeling rude, resentful, or used?

Here’s an example of setting boundaries with a person with no filter or asking things that are none of their business

I’ve worked with people who would say what they were thinking without stopping and pausing before speaking. There was no holding back if the words were unkind, insensitive, rude, pushy, harsh, gossip, or nosy. 

I remember working with a person that loved to gossip about everyone at work. She would come into my office and start talking about others or trying to get information out of me. I would say I am swamped right now or change the subject or stand up and tell her I have to go. Finally, she stopped coming into my office to gossip.

What if someone is harsh, unkind, rude, and pushy to you? Ask them – how you are doing or what’s going on. You would be surprised how that can change the conversation from hostile to civil. Stating what’s going on gives them a chance to explain how they feel about their situation or problem.

Here’s an example of someone that takes advantage – the Doer and Slacker 

The doer personality will sometimes take on your people’s work without recognizing that the slacker is pawning it off. Especially when a project is close to a deadline in a team environment, the Doer will step in to finish the project on time.  

How does a Doer get the slacker to complete their part of the project? By not rescuing them. Let the project deadline go over, and don’t protect the slacker, the uncompleted task assigned to the slacker, and everyone knows it. If the slacker is accountable for their actions, they will have to start stepping up to complete their part when everyone doesn’t let them get away with it. Keeping up with the boundary of not doing the slacker work is necessary to change the behavior and for the boss to become aware. Remember, it is not your responsibility for that person’s lack of completion. You are responsible for yourself and you alone; this is a complex concept for the Doer, but setting the boundary of not covering and doing all the work will stop being taken advantage of and give you more time to do the things you enjoy. 

As a manager or supervisor, there are times when employees push the boundaries, asking you things you can’t discuss and communicating to them that you can’t comment on this.

What are some boundary techniques you use at work?

Today’s podcast Affirmation

I have good boundaries at work!

Did you find this helpful? If so, please share this podcast with others! 

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #boundaries #boundariesatwork #exploringlifeandwork #managementcoaching #supervisorscoaching

Posted in Exploring Life and Work with Patti Podcast

Exploring Journaling For Managers and Supervisors From Chaos to Calm

Click to listen to Episode 9 – Exploring Journaling For Managers and Supervisors From Chaos To Calm.

Hi, Managers and Supervisors, How’s it going?

In today’s podcast episode, we will be exploring the technique of journaling in the workplace as a manager and supervisor and how it may help keep you in the proper perspective during challenging situations.

Journaling may work out specific problems, generate ideas, and brainstorm. Writing down thoughts, ideas, and emotions can help release tension and encourage creative thinking. This writing can help develop new ideas for products and services and improve customer service techniques. Focusing on the concept, process, or development through journaling may challenge you to discover creative solutions.

Journaling Questions:

  1. What happens if you react right now or at this moment?
  2. What will happen if you decide not to respond?
  3. What are the benefits of walking away and taking time to reflect before handling the situation?
  4. How can you handle this situation calmly?
  5. How will you overcome obstacles in the way?
  6. After you have time to reflect, how will you respond?
  7. What are your action steps now?

Did you find this helpful? If so, please share this podcast with others!

Today’s podcast Affirmation:
I journal to make good decisions!

To purchase Work-Life Balance Affirmation Cards 
https://coachingforinspirationwithpatti.com/worklife-balance-affirmations-cards/

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #journaling #journalformanagers #journalingforsupervisors

Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration, Podcasts

Exploring The Management Philosophy – You’ve Got A Pulse, You’ve Got A Job From Chaos to Calm

The Management Philosophy – You’ve Got A Pulse – You Got The Job! Not A Good Leadership Practice.

To listen to the podcast episode click here.

Hi, Managers and Supervisors. How’s it going?

In this podcast episode, I will be discussing hiring staff and why it is not a good idea to hire someone with the Management Philosophy – If You’ve Got A Pulse – You’ve Got The Job!

I was at an appointment almost a year ago, and the doctor told me that they were desperate to hire someone quickly. She said if they got a pulse, they got the job. We both laughed. She said we need another body in here as soon as possible. I responded, Sometimes, that doesn’t always work out because they may not be the right fit or have a good work ethic. The funny thing is my husband was talking to me a couple of months before that and suggested that I should write a blog post for “You’ve Got A Pulse, You Got the Job!” 

I guess God and the universe were telling me it was time to discuss this topic. So I did write a blog post about this topic back then, and I wanted to share it on the podcast because, as a manager or supervisor, I feel this is not a good leadership practice.

Filling a chair or position to have a body in it is not a very good idea. When hiring managers don’t spend the time to make sure the candidate is someone qualified and will connect well with staff and customers in the long run, it will cause more anguish for everyone involved.  Why is that? 

One person’s bad attitude, incompetency, or lack of motivation can destroy the work environment. 

Yes, I understand that some companies are understaffed and need people immediately because of high turnover, high caseload, or staffing ratio to the patients, or security and safety reasons and with the Great Resignation happening. However, look at the time and expense of training someone; you will eventually have to let go, or worse, keep someone that is incompetent or a kick-starter to the other employees and customers and causes complete chaos in the workplace.

Lowering the hiring standards is not the answer!

Take some time in the hiring process to get to know the candidate. Then, review the resume and job application. 

Does this person change jobs every few months? If so, why? Are they promoting or some other reason listed? If not listed, ask the candidate. 

What kind of positions have they done in the past? Is it equal to the job qualifications? 

Have specific questions about the job in the interview for the candidate to answer. Were the answers clear and concise, and right?

After the interview, call the candidate’s references. Have specific questions about attendance, team player, customer service, and work performance.

If references check out with positive recommendations to the questions answered, ask the candidate to come back and meet your staff if this is allowable in your company. 

Have the candidate engage with the team and see what the job duties entail. 

Remember, the employees have a vested interest because they have to work with this person. If you have an open, honest relationship with your employees, they will give you their opinion. Ultimately you have the final answer on who to hire and who not to hire.

Spending a little time checking out the candidate may save you, your staff, and customers frustration and protect the company’s bottom-line on training and hiring the wrong person.

Here are some Self Reflection Questions to Ponder or Journal about:

What have been my hiring experiences in the past?  

What worked well and what didn’t?

What suggestions from this podcast will I incorporate into my hiring process?

Today’s podcast Affirmation

I make good hiring decisions!

Did you find this helpful?  If so, please share this podcast with others! 

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#podcast #careercoaching #leadership #leadershipcoaching #hiringprocess

Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration, Podcasts

Exploring How To Respond To Unprofessionalism From Chaos to Calm

Hi, Managers and Supervisors. How’s it going?

In this podcast episode, Patti discusses interaction with unprofessional people.

Sometimes in our careers, we have all worked with someone unprofessional. They may come across like they don’t care, don’t even know how to behave in a professional setting, or even realize their behavior is unprofessional. 

How do most people usually respond? Avoidance!  They would rather avoid the situation instead of addressing the unprofessionalism. 

Why? 

Because it is uncomfortable. Whether new or experienced, many managers and supervisors shy away from confrontation, thinking that the behavior will go away or disappear. However, in most cases, the behavior gets worse when it’s not dealt with and continues.Is there a way to help or mentor them?

Yes, of course, there is, by addressing the behavior. However, people can’t change if they don’t know their behavior is displeasing.

Calmly explain to the unprofessional person how to be treated with respect. Give some examples of what is respectful and courteous.

Here are some Self Reflections to Ponder or Journal about:

1. What were some of your experiences dealing with unprofessionalism?

2. What did you learn from these experiences?

Today’s podcast Affirmation

I recognize the beauty around me, even when I am in the presence of unprofessionalism.

Did you find this helpful?  If so, please share this podcast with others!

Until we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #podcast #managementdevelopment #leadershipcoaching #anchorpodcast #thanks #leadership #leadershippodcast

Posted in Blog, Business Inspiration, Exploring Life and Work with Patti Podcast, Podcasts

Exploring The Pressure of Perfection on Managers and Supervisors From Chaos to Calm

Hi, Managers and Supervisors. How’s it going?

In this podcast episode, I will talk about the pressures of perfection on managers and supervisors.

As Managers and Supervisors, we put a lot of expectations on ourselves as well as others. 

So why do we feel we have to be perfect? 

Are we putting those expectations on ourselves, or do people expect us to be perfect with our attitude, appearance, decisions, and performance?

It appears that perfection is expected and pressured onto Managers and Supervisors, which trickles down to the employees — the appearance of being perfect and pointing out other people’s mistakes and faults accompanied by harsh judgment has become the norm in workplaces. In this type of environment, there is a lack of focus, creativity, and willingness to try new things. As a result, people don’t grow, nor do the products, services, and revenue.  

It’s okay to make mistakes as long as we learn from them and not continually repeat them. How feedback is delivered can make or break a person, whether at work, home, volunteering, or among friends. Too much nitpicking and micromanaging is why good employees leave. 

A good leader will let employees try new and different processes, especially if the current approach isn’t working, outdated, or becoming mundane. Listening is essential to know what is working and what is not. Being approachable and welcoming is the first step to building trust, hearing what people feel and new ideas, and realizing that mistakes happen. Finally, good leaders are flexible —having a crucial conversation on what happened and working together on how to fix the situation—talking about what worked and what didn’t and coming up with a plan to make it better with an agreeable resolution.

What if you are a manager or supervisor who doesn’t like conflict?

Overcoming the fear of conflict will reduce anxiety, strengthen courage, and promotes better communication skills. Start by responding to emails, voicemails, and texts, even short and the point. Something is better than nothing. Meet with employees, listen, and be engaged. As you address complex situations, it does get easier as time goes on. Communication skills are an essential part of becoming a better leader.  

Managers and Supervisors are the hardest on themselves. When projects fail, they take it to heart and feel awful and embarrassed.

Here are some Self-Reflect Questions to ponder when a mistake or failure happens.

What did I learn?

What will I do differently next time?

What areas do I need to improve?

What did I learn about myself, customers, clients, superiors, and employees from this experience?

An Affirmation to recite to get you through during or after a mistake or failure:

I will not let mistakes from the past carry on into today.

Pretty much everyone wants to do a good job and wants to please their superiors, customers, employees, and clients. So when mistakes happen, knowledging them by taking action steps to rectify them. By doing this, it will reflect, you are an honest person with integrity. This imperfect world sure does need more managers and supervisors like this. Letting go of perfection and being authentic changes the workplace from chaos to calm. 

Until next we meet again!

If you enjoyed this blog post, how about showing appreciation and sharing a cup of coffee with me ☕️ What is share a cup of coffee? It is a beautiful way to express your gratitude and support for my work by buying me a cup of coffee.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisor #podcast #anchorpodcast #leadershipcoaching #leadershipdevelopment #perfection #pressuresofperfection