Tag: MP3

Posted in Blog, Business Inspiration, Leadership Inspiration, Personal Inspiration, Podcasts

Customer Service Week: Appreciating Employees

Posted on by Coaching for Inspiration with Patti

[Audio Available Below]happy-employees

This week is Customer Service Week.  How will you be showing appreciation towards your employees which are the face of your business?  As a leader it is important to show appreciation toward your employees and not just during “Customer Service Week” but throughout the year.

Here are some good reasons why to reflect gratitude and appreciation towards staff:

  • They have the most interaction with the customers.
  • If employees have a bad attitude and treat customers horribly.  Customers will not purchase your product, services or even come back.
  • Employees are the face of the company and reflect company values.
  • How staff interact with customers is the key for a successful business.

Here is a Scenario of Great Customer Service:

Regular customers like coming into a restaurant not just because of the delicious food.  Customers come back most of the time because of the excellent customer service and how they were treated.  When a customer feels welcome, acknowledge and treated special they will continually come back.  They will choose your restaurant because it makes them feel satisfied and valued.

The same goes for an employees.  When they feel valued and are treated well. The employees will continue to want to come into work, share their talents and make suggestions on how to make the business better.  The staff will belong to the organization.

Take Away:

Treat your employees as what they are doing is making a difference.  When employees feel valued they will give their best effort towards the job.  Being a good leader is a reflection of excellent staff.

I would love to see your comments about what you did to show your appreciation towards staff and what was their reaction.

Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!

Become a Better Leader [e-Book] Click here to download your copy.

Quiz – Is Your Job Too Stressful?

Posted in Blog, Business Inspiration, Leadership Inspiration, Personal Inspiration, Podcasts

Having Organization At Home With An Overloaded Life [Audio]

Posted on by Coaching for Inspiration with Patti

pile-of-laundry

Having Organization At Home With An Overloaded Life

Some of us suffer with overloaded schedules.  There is not enough time to keep a clean house, buy groceries, make meals, walk the dog, play with the kids, go to children’s sporting events, do the yard work and have a little down time to enjoy life.

Here are some tips to help with home organization: 

  • Do a load of wash everyday.  Fold the clothes immediately after pulling them out of the dryer and put them away.
  • Make a meal plan once a week and go grocery shopping to get everything for the meals.  Crockpot/Slow Cooker recipes are a great way to pre-prepare food items in clear plastic ziplock bags; then throw everything for that meal in the crockpot that morning, turn on the crockpot and away you go.  When you come home you have a dinner ready to serve.
  • Have breakfast food prepared and available for the week; such as breakfast bars, fruit and breakfast burritos.  This way everyone can eat on the commute if needed.
  • Make snack bags.  Buy fruit, vegetables and snack foods.  Put these items in small clear plastic ziplock bags for the week.  These snack bags can be grabbed on the run.
  • Make lunches the night before so they are available in the morning before everyone leaves to go to school or work.
  • Have everyone select and lay out their out fits for the next day before going to bed.
  • Have everyone in the household put dirty dishes in the dishwasher.  When dishwasher is full, turn on the dishwasher right before going to bed.  The next morning you have clean dishes.  Unload the dishwasher when you get home from work.

If your budget allows why not hire someone to do a couple of these chores for you which have been piling up around you, causing anxiety, stress and holding you back on enjoying some much needed rest.

Here are some examples of housework you may consider hiring someone else to do for you:

  • Folding laundry
  • Cleaning the house
  • Doing your yard work
  • Delivering of groceries
  • Preparing weekly meals for you and your family

Having some of these tasks off of your schedule will allow you to do other things you enjoy.

Takeaway:

Now, you have some options and tips to put into action.  Get the whole family involved in doing some of these small duties and watch what a difference it will make with home organization.  If all else fails, hire someone to do some of these small tasks and feel the anxiety and stress go away with these chores completed.

I would love to see your comments about what options you have put into action and how it is going.

Comments are always welcome and please share this post with your colleagues, friends, family and on your social networks!

Become a Better Leader [e-Book] Click here to download your copy.

Quiz – Is Your Job Too Stressful?

To learn more about one to one coaching with Patti – email me at: patti@coachingforinspirationwithpatti.com