Posted in Blog, Exploring Life and Work with Patti Podcast, Personal Inspiration, Podcasts, Work-Life balance

Exploring Active Listening as a Manager and Supervisor from Chaos to Calm

In this podcast episode, we explore active listening as a manager and supervisor.

Click to listen to Episode 26 – Exploring Active Listening as a Manager and Supervisor from Chaos to Calm.

Hi, Managers and Supervisors

How’s it going?

As a manager and supervisor, sometimes in our work-life moments, we want to be left alone and don’t want to listen to others at work, yet the other person needs to be heard and understood. We may be tired, exhausted, have deadlines, and want to avoid dealing with one more interruption or problem.

Let’s explore active listening techniques as a way of helping to improve leadership skills. As a manager or supervisor, active listening helps build a healthy working relationship with your boss, co-workers, employees, clients, and customers. Becoming deeply aware of and working on the skill of listening may enhance communication with others in the workplace and your personal life. 

Active listening encourages and allows others to speak and convey their wants, objectives, and concerns. Listening and building positive work relationships with employees and others demonstrates engagement and is the core of solid leadership skills.

Active Listening Techniques to Explore:

*Be silent when others are speaking

*Keep an open mind

*Be aware of your body language

*Watch the other person’s body language

*Listen for keywords to understand

*Ask short, direct questions to understand

*Paraphrase what was said and ask if you understood correctly

The intention is to build trust and understanding by listening deeply so your employees open up and discuss their wants, needs, suggestions, and challenges so they can resolve them in the workplace.

What else could you do at work to listen more intently?

How do you feel when people listen to understand?

How does it help the work environment when everyone feels heard?

Practice stopping thinking about what you will say next and be in the moment of listening. You miss connecting with others and learning new things when you are too busy interrupting and expressing your opinion. Active listening is a great way to work on improving relationships. Making these small changes may enhance your relationship with others. Give it a try, and let me know how it went. 

Today’s podcast Affirmation

I am an active listener!

I would love your thoughts on this topic, and if there is a topic you would like me to explore, please leave a comment. 

If you are struggling with the daily grind and feel alone, a leadership and work-life balance coach like me will help you work through those everyday challenges to continue moving forward to where you want to be. 

Did you find this helpful? If so, please share this podcast with others! 

Until next time when we meet again!

If you would like to learn more about working with me for coaching services, go to my website: www.CoachingforInspirationwithPatti.com/coaching

If you enjoyed this podcast and would like to support the podcast, how about (buying) sharing a cup of coffee with me☕️ What is sharing (buying) me a cup of coffee? It is a beautiful way to express your gratitude and support for my work.

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#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #employeeengagement #lifecoachingpodcast #lifecoaching #leadershipcoaching #spotifypodcast #workplace #activelistening #listeningtobeabetterleader #listening 

Posted in Blog, Exploring Life and Work with Patti Podcast, Leadership Inspiration

Exploring the Manipulative Manager and Supervisor Leadership Style from Chaos to Calm

In this podcast episode we will explore a Manager and Supervisor with a manipulative leadership style.

Click to listen to Episode 21 – Exploring the Manipulative Manager and Supervisor Leadership Style from Chaos to Calm

Hi, Managers and Supervisors

How’s it going?

Patti explores:

  • What is a manipulative manager or supervisor?
  • Do you know manipulative manager or supervisor?
  • Why don’t people speak up about manipulative managers and supervisors?
  • The Warning Signs someone has a Manipulative Manager and Supervisor.
  • The Results for Employers having a Manipulative Manager and Supervisor in the Workplace.
  • Do you recognize this type of Leadership in your organization or within yourself?

Today’s podcast Affirmation

I have healthy relationships with my staff!

I would love your thoughts on this topic.

Did you find this helpful? If so, please share this podcast with others! 

Until next time when we meet again!

If you want to learn more about my coaching services and products, go to www.CoachingforInspirationwithPatti.com

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.



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Posted in Exploring Life and Work with Patti Podcast

Exploring Journaling For Managers and Supervisors From Chaos to Calm

Click to listen to Episode 9 – Exploring Journaling For Managers and Supervisors From Chaos To Calm.

Hi, Managers and Supervisors, How’s it going?

In today’s podcast episode, we will be exploring the technique of journaling in the workplace as a manager and supervisor and how it may help keep you in the proper perspective during challenging situations.

Journaling may work out specific problems, generate ideas, and brainstorm. Writing down thoughts, ideas, and emotions can help release tension and encourage creative thinking. This writing can help develop new ideas for products and services and improve customer service techniques. Focusing on the concept, process, or development through journaling may challenge you to discover creative solutions.

Journaling Questions:

  1. What happens if you react right now or at this moment?
  2. What will happen if you decide not to respond?
  3. What are the benefits of walking away and taking time to reflect before handling the situation?
  4. How can you handle this situation calmly?
  5. How will you overcome obstacles in the way?
  6. After you have time to reflect, how will you respond?
  7. What are your action steps now?

Did you find this helpful? If so, please share this podcast with others!

Today’s podcast Affirmation:
I journal to make good decisions!

To purchase Work-Life Balance Affirmation Cards 
https://coachingforinspirationwithpatti.com/worklife-balance-affirmations-cards/

Until next we meet again!

Coffee with Patti – is a beautiful way to express your appreciation and support.

If you would like to work with me for coaching services, click the “Schedule Now” button below.

#managers #supervisors #leadership #leadershipdevelopment #anchorpodcast #managementpodcast #leadershippodcast #management #journaling #journalformanagers #journalingforsupervisors

Posted in Blog, Business Inspiration, Career Inspiration, Leadership Inspiration

Know Your Value!

My Business Coach Cheryl Thacker recently posted this story; the author is unknown, and it touched me deeply, and I would like to share it with you.

Here’s the story:

Before he died, a father said to his son, “Here is a watch that your grandfather gave me. It is almost 200 years old. Before I give it to you, go to the jewelry store and tell them that I want to sell it, and see how much they offer you.” The son went to the jewelry store, came back to his father, and said, “They offered $150.00 because it’s so old.” The father said, “Go to the pawnshop.” The son went to the pawnshop, came back to his father, and said, “The pawnshop offered $10.00 because it looks so worn.” The father asked his son to go to the museum and show them the watch. He went to the museum, came back, and said to his father, “The curator offered $500,000.00 for this rare piece to include in their precious antique collections.” The father said, “I wanted to let you know that the right place values you in the right way. Don’t find yourself in the wrong place and get angry if you are not valued. Those that know your value are those who appreciate you, don’t stay in a place where nobody sees your value.”

I’m sure many of you can relate to the end of the story and felt it.

The right place values you in the right way. Don’t find yourself in the wrong place and get angry if you are not valued. Those that know your value are those who appreciate you, don’t stay in a place where nobody sees your value. ~ unknown

Many of us have worked or currently work in industries where being criticized, under-appreciated, under-minded, devalued, flaws and mistakes are pointed out and not forgiven.

The mind games can bring people to their knees, break them down and destroy good honest people.

Like the story, if a job or career is slowly killing you, it’s time to start putting together a strategy exit plan into action and go somewhere you’re valued. Be with people who light you up and appreciate your talents and contributions.

If you would like to talk about your work situation with me, schedule a discovery session with me; click on the “Schedule Now” button below.

If you enjoyed this blog post, how about sharing a cup of coffee with me

#Knowyouarevalued #careercoaching #businesscoaching #worklife #careertransition

Posted in Blog, Business Inspiration, Leadership Inspiration

How To Conquer The “What If’s” Syndrome Of Hiring

It is time to hire – A valuable team member who has taken another position, and it is time to start the hiring process for their job. You think you won’t be able to find someone else who could bring as much value to the workplace or be a nightmare of “The What If’s.”

As a Manager, hiring can be challenging and stressful at the same time. Thoughts run through your head of “The What if’s.”

What if’s – I choose the wrong person for the position. They have interviewed well and know what to say, but they are not coachable or have a toxic attitude towards customers, coworkers, and me when they come in.

Yes, hiring someone may be stressful for you, your team, and the interviewee. Wanting to make the right decision can at times overtake you. Relax, pause and take time to clear your mind to reason. You don’t have to make the final decision in one day. List the pros and cons of the top two candidates. What did they communicate from the interview and resume (CV), and what strengths does the team want and need from the potential candidate to make the team unit more substantial and more efficient? What expertise does this candidate bring that can help the team succeed.

Things to consider in the hiring process:

  • Have a least one team member in the first interview. 
  • How about bringing back the two top candidates for a second interview and have them interact with your team. 
  • Have team members go over the job duties and show them an average day on the job. Candidates feel at ease when with a team member and may open up more.
  • After their interaction with the candidate, have them meet with you again informally to ask questions they may have. Putting this into action will tell you a lot the more relaxed they are and get more of a feel of their personality.
  • Later after the top two candidates have come back for the second interview and met with staff, ask the staff what their thoughts are. Remember they have to work with this person. Their opinions are priceless because they could save a lot of damage to you and the team in the end, and this is where trust and honesty come into play. Do they feel comfortable telling you how they think? Do they feel safe to express their opinions? 
  • Now you have the ultimate decision and are responsible for it. If you have communicated well with your team, and understand that and respect your decision. Your employees need to know that you appreciate their feedback and respect their perspectives. 
  • Some employees may feel more comfortable giving feedback privately, and sometimes the team may want a group meeting to share their thoughts with you. That is where you know you have a team that cares about the job and the work environment and you as their leader.

If you are blessed to have this hiring practice and employees honest feedback, it is rare in a workplace. As a manager or supervisor, you want to strive for this kind of teamwork and work environment.

If you would like to schedule one-on-one coaching sessions with me, click on the “Schedule Now” Button Below.

Does my work bring value to you and others? If you enjoyed this blog post, how about sharing a cup of coffee with me

#hiring #managementcoaching #leadershipdevelopment #managementcoaching #managementdevelopment #managers #supervisordevelopment #supervisors #supervisorcoaching #supervisorlife

Posted in Blog, Business Inspiration, Career Inspiration, Inspirational Moments, Leadership Inspiration, Personal Inspiration

What! Sensitively Training?

Recently I was searching for something to watch on Prime Video and came across the movie “Sensitively Training.” I thought it would be interesting since this is a pretty hot topic, and it is about a business/life coach and her reluctant client.

Serena (client) is a microbiologist, and she is excellent with bacteria but not so good with people. She had no filter; she said whatever she thought no holding back. After belittling a colleague in a staff meeting, and then the coworker committed suicide, Serena is mandated into sensitivity training with Caroline (coach). Caroline has a positive outlook of life, and she represents everything Serena dislikes, but Caroline is determined to help Serena. Caroline was at a crossroads in her coaching career. She wanted to coach on more than sexual harassment cases and make a difference in people’s lives. In the movie, the coaching/client relationship becomes unprofessionally blurred at times; however, Serena had positive behavioral results from the coaching process.

What is sensitively training?
It is a form of training, with the goal of making people more aware of their own goals as well as their prejudices, and more sensitive to others and to the dynamics of group interaction. 

What is workplace sensitivity training?
 It ensures that everyone in the workplace is respected and treated appropriately, regardless of who they are while learning to be respectful and consider the perspectives of others.

What is respectful workplace training?  It has a different approach, which isn’t about being broken and needing to be fixed. It allows you to be you, but with a different lens to look through.

What are some coaching and training topics for Workplace Sensitivity and Respectful Workplace?

  1. Anger Management
  2. Bullying
  3. Communication & Coaching for Leaders
  4. Managing Workplace Conflict
  5. Promoting Positive Personal Conduct
  6. Respectful Workplace and Communication
  7. Sexual Harassment

Serena had a wake-up call (Sensitivity Coaching and Training) that changed her personal and professional life forever. She was smiling, happy, and enjoying life for the first time. Serena had a friend, a pet (turtle), and a relationship with her half-brother. She was listening and engaging with her staff. As a team, they came up with a solution to a problem bacteria, for Serena sensitivity coaching and training was the best thing that had ever happened to her.

There are times throughout our careers; we may say something offensive to someone and not even realize it. It was unintentional; however, we learn from those mistakes and continue to grow as managers, supervisors, and leaders. Apologize when appropriate. Take time to listen, observe, and be open to other people’s points of view. Be coachable. Take training courses on new leadership strategies. Hire a coach to help you get through any challenges you are facing. Learn from your daily interactions and reflect on how to do better next time around. ~ Patti

Did you find this helpful?  If so, please share this blog post with others!  Comments are welcome.  

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Does my work bring value to you and others? If you enjoyed this blog post, how about sharing a cup of coffee with me