During these uncertain and stressful times, more than ever, we need joy in our daily lives. Whether at work or home. A smile can change someone’s day from gloomy to joyful; showing some compassion when a coworker is at their breaking point or providing a little laughter can help everyone get through these unusual circumstances.
A good laugh heals a lot of hurts. — Madeleine L’Engle
What are the benefits of laughter in the workplace?
Laughter can lower stress and boredom, strengthen the immune system, and enhance team engagement, collaboration, creativity, and well-being. It relaxes the body and defuses conflict.
Laughter is the shortest distance between two people. — Victor Borge
How can you brighten someone’s day with a little laughter?
When were some times you and your team laugh at work?
What can you do to encourage laughter in the workplace?
Sometimes in our careers, we have all worked with someone unprofessional. They may come across like they don’t care, don’t even know how to behave in a professional setting, or even realize their behavior is unprofessional. How do most people usually respond? Avoidance! They would rather avoid the situation instead of addressing the unprofessionalism. Why? Because it is uncomfortable. Whether new or experienced, many supervisors shy away from confrontation, thinking that the behavior will go away. However, in most cases, the behavior gets worse when it’s not dealt with and continues.
Is there a way to help or mentor them?
Yes, of course, there is, by addressing the behavior. People can’t change if they don’t know their behavior is displeasing.
🦋 Calmly explain to the unprofessional person how to be treated with respect. Give an example of what is respectful and courteous.
Here are some examples:
“When you roll your eyes at me while I am speaking to you, this makes me feel disrespected. ”
“When you don’t respond to me with an answer, I feel frustrated and ignored. Please respond promptly.” (In this example, it could be in person, email, text, etc.)
Beneath every behavior there is a feeling. And beneath each feeling is a need. And when we meet that need rather than focus on the behavior, we begin to deal with the cause, not the symptom. ~ Ashleigh Warner
If we are all honest, there are times in our careers when we have been unprofessional. A coworker pushed us over the edge with a passive-aggressive comment. The harsh boss that embarrassed you in front of your peers or a group meeting and yelled at everyone because of one coworker’s lousy behavior and ruins everyone’s day. An argument in a staff meeting went over the top.
I think this is one of the most challenging aspects of any job when working with the public or collaborating with coworkers. “How do I respond to unprofessional people?”
There are numerous reasons. Coworkers can be defensive, rude, sarcastic, have their own agenda, and be plain difficult. Some even enjoy causing workplace drama and spreading rumors. They get high while watching the sh*t fly as the tension builds and the hostility grows around them.
We spend more time with our coworkers than with family. Coworkers sometimes know us better than we know ourselves. Some even like to push our buttons so that we will react unfavorably.
Some people don’t have speaking filters. They talk at the same time as the thoughts enter their head. They don’t even know what they said was unkind, disrespectful, or demeaning. Some people, you can’t approach them about their unprofessional behavior as a coworker. You may need to discuss the situation with your supervisor.
How can you make the most of it?
Before you approach the unprofessional person:
Think about how they will respond.
Have a plan of action on how to communicate with recommended solutions.
Will they accept the feedback or react unfavorably towards you.
No matter how awful someone treats you. Stop, reflect, and walk away. I know it is hard to walk away when emotions overtake you. However, just because you don’t react, it doesn’t mean you didn’t notice the behavior or accept it. The only way to stop a toxic person is not to engage with them. Address the situation later when you both have time to think it over and calm down, not in the heat of the moment. Choose your battles carefully. Sometimes responding in anger makes you look like a fool in front of others.
Reflect on your career.
🦋 What were some of your experiences dealing with unprofessional?
🦋 What did you learn from these experiences?
Did you find this helpful? If so, please share this blog post with others! Comments are always welcome.
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Keeping your cool in the office! (survival tips on handling difficult situations).
Summer is here and it is extremely hot outside (especially in Arizona)☀️. Patience is out the door this time of year. At 6:00 in the morning you are getting into your vehicle to go to work and you burn your hands on the steering wheel because you forgot to put up your sun shade screen on your dash-board. Ouch! 🔥 Not a good way to start your day. You are probably thinking 6:00 am in the morning and needing a sun shade? In Arizona the summer temperatures may hit a high of 117 degrees and morning temperatures in the 80’s and 90’s.
Okay, let’s get back to keeping your cool in the office.
How do you keep your cool in the office when you are feeling stressed and tempers are flaring?
This is one that I definitely struggle with myself as a leader, especially when you are dealing with a variety of personalities, some very bad attitudes and poor work performance behaviors. To be honest there are times when I have failed miserably at keeping my cool.
Here are some tips and strategies to put into action when those tempers are starting to flare.
Take a deep breath and walk away for a few minutes.
Take a couple of minutes to pray and/or journal about your frustration.
Go get something to drink; like a large glass of cold ice water. Sip slowly.
Practice deep relaxation breathing to clear your mind and to calm those feelings of anger and/or dis-satisfaction about the situation.
Think about a person you admire and how they would handle the situation.
Remind yourself to focus on solutions.
Don’t respond in writing until you have calmed down, edited and revise the email or correspondence to be in a professional non-adversarial tone. Wait until the next day when you have time to sleep on it and reflect about the incident as well as coming up with some agreeable solutions.
The next time you feel your temperature rising and wanting to react unfavorably put these tips and strategies into action. Sometimes just walking away can make a tremendous difference to your work environment and relationships. You know the old saying, “You may not be able to control someone’s negative behavior but you can control how long you participate in it”. ~ Unknown